Delivery & Installation

 

Let our Installation Team deliver and install your new home appliance. We offer a range of installation and disposal packages. Please discuss your requirements with our sales staff before you purchase.

Installation and removal charges

 

Installation fees include Installation of the new appliance to existing, suitable supplies only*

Freestanding Appliances

Installation of a Freestanding appliance    (Excluding American refrigeration and cookers)                                  £45.00     

Installation of a Freestanding electric cooker (up to 80cm wide)                                                                                £85.00            

Installation of a Freestanding electric range cooker (90cm and over)                                                                        £130.00           

Installation of an American Fridge Freezer (plumbed or non plumbed)                                                                    £130.00

 

Integrated/Built-In Appliances

Installation of an Integrated appliance   ( excluding refrigeration )                                                                             £85.00

Installation of a vented hob                                                                                                                                                POA                       

Installation of an Integrated refrigeration appliance                                                                                                      £130.00   

ALL gas installations to be surveyed and quoted directly by a gas safe engineer. 

 

Additional Works

Core cutting a hole through a wall for a vent hose                                                                                                           £130.00                 

Installation of a plinth vent (white, grey, brown, silver)                                                                                                    £30.00        

Any alterations to make appliances fit into housings, worktops etc                                                                              POA                       

Reversal of refrigerator doors (per door)                                                                                                                            £15.00            

Removal of an old appliance (excluding refrigeration)                                                                                                      £15.00            

Removal of a refrigeration appliance                                                                                                                                   £30.00            

Removal of all Packaging ( Drop off only appliances )                                                                                                       £10.00       

Delivery by courier to be quoted based on location.

 

 

Quotes from our happy customers.

 "I would like compliment you on a very professional Installation"   Mr D- Tenterden

 " Martins provides such an efficient service, we are most impressed"   Mr & Mrs B- Sandhurst

"I just wanted to say a really big thank you once again to Martins. This is the 3rd fitted appliance that you have supplied and installed for me and, on each occasion, the service I have received has been so helpful, friendly and efficient. From my original conversation to the installation everything has gone smoothly and professionally  - and well ahead of the expected timescale ! Thank you all. "   Mrs L - Maidstone

 

 

Delivery can be arranged to most areas within the UK. Please call us to discuss your requirements.

All prices are for installations to existing, suitable supplies and appliance housings.

If alterations are required in order for a new machine to be installed this will be quoted separately.

*Before we deliver

• Laundry and Dishwashing appliances, ensure your waste pipe, water supply and electricity connections are no more than 1m away from where the appliance will be.
• For freestanding appliances, ensure you have a 13 amp 3 pin plug socket for connection.
• Unless it's a condenser tumble dryer, ensure there is an existing vent near the intended location
• Ensure the appliance fits in your chosen location. Call us, we are here to help.
• For integrated and semi-integrated installations, make sure your kitchen units are able to house the new appliance - alterations to modify units may be available, please ask at time of purchase.
• If you're having a hob installed, check it will fit in the space allocated - we can only make minor alterations to some types of worktop.
• For a hob or cooker, check the space around the heat source is in line with the recommended dimensions. As a general guide the hood should be 50cm above an electric hob or 65cm for a gas hob. The side and rear space required around a hob is generally 5cm.

• For installation, please drain or wipe out your current appliance.
• For disposal, please drain or clear out your current appliance. If we aren't installing your new appliance, please also disconnect your current appliance.
• Identify where the mains water switch is in your home - check you can switch it off.#

Additional important information:

• If your water connection valve is seized due to limescale, we cannot fix this and you may need to source your own plumber.
• We can only install if there is adequate water pressure for the appliance.
• Our installation and disposal services are subject to availability.
• We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.

As part of this service we will:

• Unpack your new product, remove and dispose of the packaging (Re-cycle)
• Remove the plinths and panel door of your old appliance
• Connect the new appliance to existing pipework or electric supply
• Do any basic carpentry work required (e.g. drilling holes, cutting work top for a bigger hob)
• Level and fit neatly in the space where possible
• Fit the existing panel door to the new appliance
• Remove the old appliance for re-cycling

Before ordering installation, you should ensure that:

• The existing panel door is in a suitable condition to be re-fitted.
• Your appliance will fit into the existing housing
• There is easy access to the existing pipework
• Your stop valves are working correctly (For connection of any wet appliance)
• There is sufficient access for ventilation tubes (tumble dryers)

What we do not do:

• Make any alterations to existing plumbing, electrical connections.
• Connect the appliance if it puts the fitter or customer at risk.
• Connect the appliance if it does not meet safety guidelines
• Install cooker hoods.
• Make any alterations to stone worktops
• Decorate.

Delivery terms and conditions

Deliveries are conducted both on a one man to the doorstep basis and a two man into the property basis. Deliveries are undertaken by our own staff or by a nominated third party company acting on our behalf.  Please notify us in advance if you are expecting a different delivery service.

Some postcode areas are only accessible by a basic palletised delivery system. These are driver only deliveries to the nearest point of relief.

Some deliveries are undertaken by a manufacturers direct delivery service and again this information will be clearly visible on your sales order document.

Safe access to a property is at the driver’s discretion and he/she reserves the right to refuse if he/she deems it to be dangerous or unsafe under the health & safety regulations.

Into the property deliveries are assumed to be ground floor only and may be subject to a pre-delivery survey to determine access issues.

Failed deliveries will be subject to a re-delivery charge and this is postcode and service dependant.

Deliveries are UK mainland only.

Unless clearly stated on your sales order document to the contrary there is no provision for un-packaging of goods, removing of doors, removal of packaging, fitting/installation of items or removal of old appliances for recycling.

Deliveries will only be made to the address on the sales order document.

Delivery dates are an estimate and are subject to change at any time. Please do not book or engage any third party contractors until you have actually received delivery.